At Ópalo Accessories, we carefully process and ship all online orders from
Kissimmee, Florida.
Shipping Locations

We currently ship within the United States and Puerto Rico.
Processing Time
Orders are processed within 1–2 business days before shipment. Orders placed on
weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We ship using USPS and UPS.
• Standard Shipping: 3–5 business days
• Express Shipping: 1–2 business days

Delivery times may vary depending on carrier delays, weather conditions, or high-volume periods.
Shipping Rates
• Flat Rate Shipping: $5.99
• Free Shipping on orders over $60
Shipping fees are non-refundable.

Lost or Delivered Packages
If a package is marked as “Delivered” but you have not received it, please contact us
immediately.

We will first verify the situation and review the case internally. If necessary, a claim
will be filed with the carrier (USPS or UPS). Reshipments are evaluated on a case-by-case basis.
Ópalo Accessories is not responsible for lost or stolen packages once they have been
marked as delivered by the carrier.